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Concern 03
Who manages them?
A dedicated team lead on our side handles scheduling, coaching, and escalation. You get one point of contact.
Every team you hire through us gets one accountable lead on our side. You are never juggling five different freelancer relationships or chasing updates across time zones.
That lead owns day-to-day scheduling, coaching, and quality checks, so you're not managing headcount, you're reviewing outcomes.
If something goes wrong, whether it's a sick day, a skill gap, or a missed deadline, escalation comes to that one lead first. You get a resolution, not a Slack thread full of excuses.