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Concern 04
What if our needs change?
Scale a role up, down, or across categories on 30 days' notice. No long lock-ins.
Contracts run month to month after the initial onboarding period. There's no multi-year lock-in designed to punish you for outgrowing the plan.
Need to go from one support agent to five during a launch, or shift a role from customer service to back-office data entry? Thirty days' notice is all it takes; no renegotiation from scratch.
If a season slows down and you need to scale back, the same 30-day window applies in the other direction, so you're never paying for capacity you don't need.